Wekando at Startup-House.com directory

WEKANDO IT SOLUTIONS GmbH, based in Cottbus, Germany, is the developer and provider of C.A.T. (Customer Administration Tool), a comprehensive CRM and ERP software specifically engineered for mobile phone shops, specialty retailers, and partner agencies. Operating as a 100% cloud-based solution, the platform eliminates the need for local hardware installation and provides automatic updates. For over 17 years, the company has served the German market, offering a modular system that streamlines the operational workflows of telecommunications businesses, from customer acquisition to long-term contract management.

The software’s core functionality revolves around commission control, enabling real-time tracking of generated margins and automated reconciliation via data uploads from network operators or distributors. Its integrated GoBD-compliant point-of-sale (POS) system features TSE security, IMEI and serial number management, and digital signature capabilities via Wacom or Signpad devices. Beyond basic transactions, the platform includes specialized modules for repair management, inventory control, and human resources tasks such as employee time tracking and duty roster planning. Retailers can also utilize integrated marketing tools, including automated SMS and email campaigns, WhatsApp messaging, and contract renewal (VVL) tracking.

WEKANDO IT SOLUTIONS further enhances retail capabilities through C.A.T. CashCards, allowing shops to sell digital vouchers and direct top-ups for major providers like Telekom and Vodafone. The system supports various third-party interfaces for accounting, telephony, and cloud storage, ensuring seamless data flow across business departments. Professional support and sales consultation are available during standard business hours, providing technical assistance for the software's diverse features, including margin calculators, task management, and frequency measurement tools.