Legacy Data into an AI-Powered Cybersecurity Management Platform

Client
🔒 NDA
Location
🇺🇸 USA
Cooperation dates
July 2020
Project status
🟢 Ongoing
Scope of work
ResearchPrototypeMVP DevelopmentPrioritization and Long Term RoadmapScaling
Cyber Sentinel: Risk Management Hub - A Partnership for Success
Our client, a cybersecurity enterprise established in 2015, comprises seasoned experts striving to help businesses navigate cyber risk. As their main design and development partner, SH built their solution from scratch, transforming their prototype decision-making tool for C-suite executives into a fully tailored and scalable solution. Together, we've gone through the entire development cycle from the beginning, with our client's experienced team providing invaluable insight and guidance.
The challenge
During the summer of 2020, our client possessed a concept, extensive technical documentation, and uncertainties about the product's implementation. With initial corporate customers using the prototype and the client already generating revenue, it was essential to maintain momentum while elevating their product. Our task was to ensure a seamless transition and intuitive user interface for customers while enabling faster growth for the client.

Our support
Launch isn't the finish line. We stay on as your long-term partner, with the development and design support your product needs to keep growing.
Partnership & Team

Partnership and DevelopmentAs the lead design and development partner, we built the product from scratch and guided the client through every stage from day one.

Client ExpertiseThe client's experienced team brought deep domain knowledge that made the collaboration productive from the start.

Team EvolutionAs the project grew, so did our team, scaling and adapting to keep raising the bar on what we delivered.
Approach & Momentum

Continuous DiscoveryContinuous discovery sits at the core of how we build, keeping the product relevant and a step ahead of the market.

Expansion and DevelopmentPost-MVP, we extended the product to a new audience, private equity firms, showing how fast it could adapt to a different market.

Ongoing SupportWe continue to provide development and design support, central to the client's move to digital. Their product was entirely offline before our partnership.
Results & Impact

Results and GrowthWe grew the client's customer base from 8 to 26 in just a few months, more than tripling it and driving faster growth than they'd seen before.

Product-Market FitOur process helped the client reach true product-market fit and build real momentum in their market.

High NPS ScoresWe kept NPS consistently high across the whole project, beating the targets round after round.
The solution
Following an in-depth analysis of the prototype, we set out to refine the scope of work and prioritize tasks. Balancing customer needs and our client's aspirations, we embarked on a two-month Product Discovery process, involving numerous workshops and Miro boards. This led to a prioritized feature list for the demo version of the product. With the goal of swiftly launching a marketable product, we assembled the team and dove into development.
Once the MVP was up and running, we expanded their offering to an entirely new target market - private equity companies. This continuous discovery and development boosted the existing solution, initially not too user-friendly and with limited customization possibilities.
Choosing the right web
development technology
SDH developers navigate the quickly changing technology industry every day and are ready to dive deep into each product's needs and suggest the correct development tools.
Scope
After thoroughly analyzing the prototype, we knew we'd have to work on clarifying the scope of work to be done and do some serious prioritizing. The customers' needs and Our Client's ambitions were easily enough for a few years of work, so juggling functionalities to be implemented first proved to be quite the challenge. After a 2-month-long Product Discovery process, countless workshops and filled-in Miro boards, we finally had a prioritized list of features for the demoable version of the product. One of the goals was to get a sellable product to the market fast, so it was time to assemble the team and get to coding.
Navigating Cyber Risk Decisions with Confidence and Rapid Growth.

Works Timeline
2020
Product Discovery
Initiated July 2020, concluded January 2023

2021
Active development
March 2021 to present

2021
MVP release
December 2021 Product release

2022
Product-market fit
Within 3.5 months of launch, the client's corporate customer base tripled, bringing in major market players and confirming true product-market fit

2023
Scaling growth
400% growth in B2B clients

Now
Ongoing partnership
A partnership that's lasted from MVP to market leader, and is still going strong


The process
The bespoke solution features a sophisticated front-end system, translating mathematical computations into digestible information, enabling companies to evaluate diverse cyber risk mitigation strategies. The model aligns with NIST and CIS cybersecurity frameworks, maintaining market standards.
Throughout the project, our team has grown significantly, showcasing our commitment to delivering the best results for our clients. With a strong track of high NPS scores, we've ensured that our work consistently exceeds expectations.
Handling highly sensitive data, we set up a dedicated GCP cluster in the client's preferred location for optimal security and infrastructure control. We also integrated code quality review and cloud-based monitoring tools to detect and resolve potential issues before impacting end users.
The results
01
150% Increase in Revenue in One Year
Our solution played a pivotal role in driving significant growth, increasing business revenue by 150% in just one year after it was implemented.
02
400% Growth in B2B Clients
The new platform version outperformed competitors, significantly boosting the client base, including Fortune 500 clients, in just months.
03
Identifying New Opportunities
We identified a new target audience – private equity companies.
01
150% Increase in Revenue in One Year
Our solution played a pivotal role in driving significant growth, increasing business revenue by 150% in just one year after it was implemented.
02
400% Growth in B2B Clients
The new platform version outperformed competitors, significantly boosting the client base, including Fortune 500 clients, in just months.
03
Identifying New Opportunities
We identified a new target audience – private equity companies.
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