Legacy Data into an AI-Powered Cybersecurity Management Platform

Client
🔒 NDA
Location
🇺🇸 USA
Cooperation dates
July 2020
Project status
🟢 Ongoing
Scope of work
ResearchPrototypeMVP DevelopmentPrioritization and Long Term RoadmapScaling
Cyber Sentinel Risk Management Hub: A Partnership for Success
Our client, a cybersecurity enterprise founded in 2015, brings together seasoned experts who help businesses navigate cyber risk. As their main design and development partner, SH built the solution from scratch, turning a prototype decision-making tool for C-suite executives into a fully tailored, scalable product. We went through the entire development cycle together, with the client's experienced team providing invaluable insight and guidance at every stage.
The Challenge
In the summer of 2020, our client had a concept, extensive technical documentation, and open questions about how to implement the product. Initial corporate customers were already using the prototype, and the company was generating revenue. The priority: keep that momentum while elevating the product. Our task was to deliver a smooth transition and an intuitive user interface for customers, and to clear the way for faster growth.

Our support
Launch isn't the finish line. We stay on as a long-term partner, with the development and design support your product needs to keep growing.
Partnership & Team

Partnership and DevelopmentAs the lead design and development partner, we built the product from scratch and guided the client through every stage from day one.

Client ExpertiseThe client's experienced team brought deep domain knowledge that made the collaboration productive from the start.

Team EvolutionAs the project grew, so did our team, scaling and adapting to keep raising the bar on what we delivered.
Approach & Momentum

Continuous Discovery Continuous discovery sits at the core of how we build, keeping the product relevant and a step ahead of the market.

Expansion and DevelopmentPost-MVP, we extended the product to a new audience, private equity firms, showing how fast it could adapt to a different market.

Ongoing Support We continue to provide development and design support, central to the client's move to digital. Their product was entirely offline before our partnership.
Results & Impact

Results and GrowthWe grew the client's customer base from 8 to 26 in just a few months, more than tripling it and driving faster growth than they'd seen before.

Product-Market Fit Our process helped the client reach true product-market fit and build real momentum in their market.

High NPS ScoresWe kept NPS consistently high across the whole project, beating the targets round after round.
The Solution
We started with an in-depth analysis of the prototype. The customers' needs and the client's ambitions could easily fill a few years of work, so deciding what to build first was a challenge in itself. A two-month Product Discovery process, with numerous workshops and Miro boards, gave us a prioritized feature list for the demo version of the product. The goal was to get a sellable product to market fast, so we assembled the team and got to work.
Once the MVP was up and running, we expanded the offering to an entirely new target market: private equity companies. Continuous discovery and development kept improving a solution that initially wasn't user-friendly and offered limited customization.
Navigating Cyber Risk Decisions with Confidence and Rapid Growth.

Works Timeline
2020
Product Discovery
Initiated July 2020, concluded January 2023

2021
Active development
March 2021 to present

2021
MVP release
December 2021 Product release

2022
Product-market fit
Within 3.5 months of launch, the client's corporate customer base tripled, bringing in major market players and confirming true product-market fit

2023
Scaling growth
400% growth in B2B clients

Now
Ongoing partnership
A partnership that's lasted from MVP to market leader, and is still going strong


The Process
We built a custom front-end that translates mathematical computations into digestible information, so companies can evaluate different cyber risk mitigation strategies. The model aligns with NIST and CIS cybersecurity frameworks, keeping the product in line with market standards.
The team grew significantly throughout the project, and a strong track record of high NPS scores confirmed that the work consistently met and exceeded expectations.
The platform handles highly sensitive data, so we set up a dedicated GCP cluster in the client's preferred location for optimal security and infrastructure control. We also integrated code quality review and cloud-based monitoring tools to detect and resolve potential issues before they reach end users.
The results
01
150% Increase in Revenue in One Year
The solution drove significant growth, increasing the client's revenue by 150% within one year of implementation.
02
400% Growth in B2B Clients
The new platform version outperformed competitors and significantly expanded the client base, including Fortune 500 clients, in just months.
03
Identifying New Opportunities
We identified a new target audience: private equity companies.
01
150% Increase in Revenue in One Year
The solution drove significant growth, increasing the client's revenue by 150% within one year of implementation.
02
400% Growth in B2B Clients
The new platform version outperformed competitors and significantly expanded the client base, including Fortune 500 clients, in just months.
03
Identifying New Opportunities
We identified a new target audience: private equity companies.
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Siemens Healthineers’ sales organization: a robust mobile CRM tool
Siemens Healthineers AG, a leader in the medical device industry, partnered with SH in May 2020 to strengthen their Digital Sales Companion department.
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