How to Launch a White-Label Locker Platform for Coworking Spaces

In today’s hybrid work era, coworking spaces are more than just desks and Wi-Fi. They’re service-rich ecosystems.

And one of the most underrated — yet powerful — services you can offer?

A smart locker system with full branding, seamless access, and powerful analytics.

Let’s explore how to build and launch your own white-label locker platform — tailored for coworking success.

🔐 Why Lockers Matter in Coworking Spaces

Coworking members expect flexibility — but also security and convenience. Smart lockers:

• Let users store belongings securely while hot-desking
• Enable 24/7 delivery pickup or drop-off
• Support on-demand storage and asset handovers
• Enhance premium tiers and user stickiness

In a competitive coworking market, locker amenities become product differentiators — especially if you control the experience.

🎯 What Is a White-Label Locker Platform?

A white-label locker platform is a software-based locker management system that:

• Is branded with your coworking brand
• Has a custom mobile/web interface
• Supports locker control, access, and monitoring
• Integrates with your existing CRM, app, or member portal
• Can be resold or scaled across locations

It's the same infrastructure used by top logistics firms and hybrid offices — but adapted to your community, pricing, and workflows.

🧩 Step-by-Step: How to Launch It

1. 📍 Define Use Cases & Space Needs

Ask yourself:

• Will lockers be for personal use? Shared team use? Short-term drop-offs?
• Do you need parcel lockers or personal lockers (or both)?
• Will access be 24/7 or time-restricted?

This will define:

• Size and type of hardware
• Locations within your facility
• Required integrations (e.g., with access control or booking)

2. 🎨 Plan Branding and UX

Decide how much customization you want:

• App icon and color scheme?
• Login via your member portal?
• Custom locker naming (“Focus Zone #3”, “TeamBox A5”)?
• Language localization?

Pro Tip: Choose a Locker SaaS platform that supports white-label SDKs or custom themes.

3. 📲 Choose Access Methods

Your platform should support:

• QR code scanning from member app
• NFC tap (Apple/Google Wallet)
• PIN backup for guests
• Temporary links for one-time access (e.g., for couriers)

This ensures inclusivity and access for members, guests, and operators.

4. 🔄 Integrate With Your Tech Stack

To truly make lockers part of your coworking experience, connect with:

• CRM (e.g., Nexudus, OfficeRnD, Cobot)
• Door access control (e.g., ROGER, Kisi, Salto)
• Payment systems (Stripe, TPay, GoCardless)
• Booking systems (desk/room scheduling)

Use Locker SaaS APIs or webhooks to make access contextual.

Example: auto-unlock locker after meeting room ends.

5. 📦 Install Smart Lockers

Partner with a hardware vendor that offers:

• Modular locker cabinets
• Integration with your software
• Maintenance and uptime SLAs
• Support for future expansions

Make sure their firmware supports OTA (over-the-air) updates — critical for scaling.

6. 🧑‍💻 Configure Roles, Tenants & Locations

In the admin dashboard, configure:

• Roles: coworking staff, members, guests, delivery
• Permissions: e.g., admins can override any locker
• Tenants: if your location hosts multiple companies
• Zones: group lockers by room, floor, or use case

This helps simplify billing, analytics, and control.

7. 📊 Launch, Train & Analyze

Before launch:

• Train your staff and community managers
• Prepare help docs and onboarding emails
• Add lockers to your member onboarding flow
• Monitor adoption via access logs

Track key KPIs:

• Occupancy rate per zone
• Avg. locker use time
• Failed/unopened lockers
• Courier pickup rates

💼 Real-World Example: White-Label Lockers in a 4-Location Coworking Brand

A European coworking brand deployed a white-labeled locker system across 4 sites:

• 150 smart lockers with branded UI
• Integrated with their member portal and Stripe
• Used by 1,000+ members
• Enabled delivery handoff without staff

Results:

• Reduced reception desk load by 40%
• +22% increase in perceived member satisfaction
• Added lockers as paid feature in premium tiers

🧠 Advantages of White-Label Locker Platforms

✅ Must-Have Features in 2025

• White-label mobile/web interface
• Multitenant access & user roles
• Booking/reservation system
• Parcel locker mode
• Admin override & audit trail
• Usage-based billing
• Locker groups/zones
• Analytics dashboard
• Alerts for stuck/blocked lockers
• Real-time occupancy heatmaps

Related articles:

The Economics of Locker SaaS: How to Monetize Smart Access

10 Smart Locker Features That Every B2B SaaS Should Offer in 2025

What Is a Locker SaaS Platform? Benefits for Modern Logistics and Offices